Helpmonks Product Updates

We are constantly improving and enhancing Helpmonks to be the best email app for our customers. Find our release notes below.

Helpmonks - email marketing tool
Now available: New marketing email editor with AI
We are thrilled to introduce the latest update to our email marketing editor, designed to revolutionize how you create and execute your email campaigns.
Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Helpmonks - retention policies
New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Helpmonks login with a magic link
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Helpmonks - public link
New in Helpmonks: Public links and vCards for Contacts
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Helpmonks Email CRM updated
The new Helpmonks email CRM
Over four years ago, we added CRM capabilities to Helpmonks, allowing customers to track sales activities within their emails. The new enhanced version takes it further
Enhanced compose options
We've been quite busy over the summer and can finally share with you what is enhanced and what's new. However, instead of creating some huge, long post,
Helpmonks - add many notes to emails, contacts, or companies
Multiple notes for contacts and companies
As of immediately, we enhanced the option to add a note to a contact or a company with being able to add multiple notes.
Helpmonks - assigned emails made easy
The re-design edition
We made a lot of UI enhancements to our customer engagement system in the last few weeks. Click here to read all about them.
Helpmonks - shared inbox for teams
Helpmonks Enhancements: User section and enhanced security
I am thrilled to share some updates about Helpmonks. Our team has worked tirelessly to improve your experience with Helpmonks and implement significant changes
Helpmonks - email sequences for follow-up emails
The new enhanced email sequences are here
With the enhanced email sequences in Helpmonks, you and your team can create automated follow-up emails for sales, marketing, and support.
Helpmonks - powerful file & attachment browser built in
File browser, Re-designed search & PDF and Word indexing
We are excited to announce several significant enhancements to our email management platform - a powerful email attachment and media library browser, a re-designed search
Helpmonks Knowledge Base Homepage
Now available: Knowledge Base with enhanced Live Chat Widget
Have you ever wanted to create a documentation site that is quick and easy to set up and should just work? You can now do so with the new Knowledge Base within Helpmonks
Helpmonks shortcuts
The latest update to enhance your mail workflow in Helpmonks
Here are the latest updates for your favorite team collaboration platform. This time, we enhanced the shortcuts, the performance of emails and files and more.
 
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