Workflow condition contains or matches text


#1

Is it possible to set OR function in the mentioned workflow?

If i set that text or subject contains f.e. : car, auto, jeep

It will take whole phrase or ‘,’ comma is a separator enabling OR function?


#2

Hello,

The workflow cannot recognize comma and OR to separate multiple values. Instead, it can only match a single word or a phrase.

i.e: if you set the values as “my automobile” the email must either contain “my automobile” or the entire value must be “my automobile”. The workflow will not be applied if the email contains “my other automobile”

In any case, you may always add a workflow of the same configuration with a different text or phrase. Hope that helps!