Thank you for your suggestions. Please find my comments below:
- User notes should be more evident
Not sure what you mean by this. Right now, Notes show with a different background and do show very differently in the message detail.
- It would be useful to have an icon in the message list that shows messages that contain user notes
We’ll think about it.
- The mailbox in which you currently are should be very evident - maybe assign a different background color to each mailbox?
I don’t believe we will incorporate this. The mailbox name is dominantly show on the left side above the statuses.
- The interface for Reply and Add note are to similar, and the buttons are near, therefore it happens that the users add a note though he believes he is replying
Yes, we could add another background for adding a note. Good idea.
- Labels are to easy to remove from the message list
I don’t believe we will change this any time soon. But we’ll keep it in mind.
- it would be useful to be able to assign different colors to each label
This is on our RoadMap and will be released soon.
Thank you for using Helpmonks and being a customer. I really appreciate your feedback here.