For the past five years, we have been using Trello for the Helpmonks Shared Inbox RoadMap and for archiving all Release-Notes (they go back to 2015). Just like in recent years, we have now updated the public Helpmonks RoadMap and created a new Trello board with all the releases of 2019.
The URL to the public Helpmonks RoadMap hasn't changed and can be found at https://trello.com/b/y6QD1aEN. We encourage you to vote on features you like to see and actively shape the product. We watch our RoadMap closely and do make decisions on what to build based on your votes!
All the releases made in 2019 are now located at https://trello.com/b/pBqgTtwX
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