We need to undergo required maintenance on one of our core servers. The maintenance window is this Sunday, January 6th 11:00:00 am EST and will last for up to two hours.
As this is one of our core servers, and to guarantee the consistency of all data, we need to shut down web access during the maintenance.
The maintenance window starts on this Sunday, January 6th 11:00:00 am EST!
During the maintenance window, web access to Helpmonks will be unavailable. A two-hour window is allocated, however, the actual downtime should be much less.
Incoming emails will not be affected during the maintenance and emails will be made available after the maintenance window.
We regret the short notice and the downtime required for this maintenance.
If you experience any issues following the maintenance, please feel free to reach out to us and we will be happy to assist.