Newlines removed from message

Hi

One of our suppliers send us email with delivery information. It should look like (this is just part of message):

DELIVERY INFORMATION
----------------------------------------------------------------------------------

THIS IS A SEND E-MAIL ONLY!
Please do not reply to it.

----------------------------------------------------------------------------------

But helpmonks sends us this like:

DELIVERY INFORMATION ----------------------------------------------------------------------------------  THIS IS A SEND E-MAIL ONLY! Please do not reply to it.  ----------------------------------------------------------------------------------

as this email contain table of items (with some other details) is not possible to read it if newlines are removed.