"new" email command breaks if there are any single quote characters


#1

When using the #new email command, if the message body has any single quote characters (’) the actual message sent to customers is broken and truncated.

For example, if you use:

#new customer@example.com

Hello, my name is Eric and I'm emailing you from Helpmonk!

What is actually sent to the customer is:

Hello, my name is Eric and I&

I was able to reproduce this 100% of the time. I am unsure if it happens with other special characters.


#2

Hi,

Thank you for the report. We will look into this and get back to you.

Cheers.


#3

This is now fixed. We will push an update to our servers in the coming 24 hours.

Thank you for reporting this and making Helpmonks better. You are awesome.