I think the answer to this is no but I may as well ask.
When our users click on an email address on a webpage or within an email in helpmonks it currently opens a new email in MS Outlook. Is there a way to change this within Windows or the browser so a ‘mailto’ link opens a new email in helpmonks ready to compose. We use Windows 7 with Chrome and IE.
I’m guessing this is not possible and if it was how would the system know which mailbox to compose the new email in.
Just thought I would check as one of my users asked the question.