Quick and effective search for your old email conversations is one of the most significant features of Helpmonks. In just a few seconds, you can find an email dating a couple of months back.
When you need to trace an old email, please use the ‘Search Emails’ field on the top right of your mailbox. After you enter the search term, you will see a ‘Refine search’ panel open up on the left side of your mailbox. You can use that panel to search labels, assigned users, email status or narrow the results using the date range in which the email might have been handled.