How to get notified in HipChat from Helpmonks


#1

Here is a simple breakdown on how to Get notified in any HipChat room on incoming messages. Control notifications with the workflow to fine tune from whom to receive notifications. This is great for those important emails from customers with a service level agreement.

Setting up HipChat notification is easy. Please follow the steps below:

1. Configure a Notification

Within the plugin configuration click on “New notification setting”. Enter your API or room token in the first field and then add the room ID. If you like change the notification color too.

hipchat-settings

2. Use the workflow to control notification

Once you have your notification configured you need to add the notifcation to a workflow. You can either add the HipChat notification to an existing workflow or create a new one. This allows you to define precisely from whom you like to receive notification in your HipChat room.

As soon as your workflow is saved you will receive notification in your HipChat room for any new messages.

hipchat-workflow