Assign the same email to more than one User


Hi everybody,
sometimes the same email need the support of more than one user (in a trading company for example, I receive an order from a customer by email: 1 user could be in charge to prepare the goods and another one to call some shippers to check options and to shedule the shipment)

With the note inside the email I can write who have to do the specific action, but is it possible to assign the same email to more than one user?

Thank you


Conversations can only be assigned to one person right now. However, we are
working on a “Following” feature, so that users can “follow” a conversation
and get notified. This will solve your requirement.


we are going to be your users Nitai

Thank you for all of your reply!

I will try to not be noisy!

Good bye from Italy


Original message:


Hi Francesco,

No worries, all good :slight_smile: Say hi to my home country…



Dear Nitai,
at the moment the decision is stopped

Thank you for everything at the moment

Best regards

Original message: